A Conversation on New UK's Consumer Duty with Anastasiia Pervushyna, Director/MLRO at Sends.co
The Financial Conduct Authority (FCA) has introduced new Consumer Duty requirements (from 31st July 2023), emphasizing customer protection and support in financial services. The financial regulator wants to see firms deliver a higher customer care and protection standard and further equip consumers to make effective decisions in their interests. In this interview, Anastasiia Pervushyna, Director/MLRO at Sends, gave her opinion on how this regulation could reshape the financial industry.
31.08.2023
