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The Financial Conduct Authority (FCA) has introduced new Consumer Duty requirements (from 31st July 2023), emphasizing customer protection and support in financial services. The financial regulator wants to see firms deliver a higher customer care and protection standard and further equip consumers to make effective decisions in their interests. In this interview, Anastasiia Pervushyna, Director/MLRO at Sends, gave her opinion on how this regulation could reshape the financial industry.

31.08.2023

As the war in Ukraine continues, our thoughts are with our colleagues, clients, and their loved ones. The unprovoked invasion has brought terrible suffering to millions of innocent people, and we at Sends cannot stay silent in the face of such injustice.

22.02.2023