main_preview

02.02.2026

Open a Business Account UK Online: Step-by-Step (2026)

 

Opening a business bank account in the UK online is now easier than ever – you can do everything from initial application to identity verification without setting foot in a branch. Whether you’re a freelancer, sole trader or limited company director, this guide will show you how to open a UK business bank account online and avoid common pitfalls. We’ll cover the eligibility requirements for a UK account , the documents needed, a step-by-step walkthrough, and tips to get approved faster. By the end, you’ll know exactly what to prepare and expect when you open business account UK online .

Who this guide is for (and what you’ll get)

This guide is designed for anyone looking to open a UK business account – including sole traders, freelancers, directors of limited companies (LTDs), and even non-UK founders looking to bank in Britain. It outlines who can apply and what you need to succeed:

  • Sole traders & freelancers: Learn the benefits of a dedicated business account (even though it’s not legally required for sole proprietors) and what documents you’ll need to prove your business activity.
  • Limited company (LTD) directors: Understand the obligations for companies (a limited company is a separate legal entity and must use its own business account) and the steps to open an account as a director.
  • Non-UK residents/founders: Find out how overseas owners can open UK business accounts – it is possible, though additional checks may apply. We’ll highlight digital banks that are flexible with residency.
  • What you’ll get: A clear checklist of required documents, the eligibility criteria to tick off, a detailed step-by-step process from application to activation, typical timelines (and what might slow you down), plus common mistakes to avoid. We’ll also cover costs and fees to compare, and end with a brief note on why Sends could be a suitable option for your needs.

By knowing exactly what UK banks and fintech providers expect, you can prepare in advance – saving time and avoiding the frustration of a rejected application due to missing information.

Can you open a UK business account fully online?

Yes – in most cases you can open a UK business account fully online. “Online” means the entire process can be completed through a website or mobile app: filling out forms, submitting documents, and even verifying your identity digitally (via photo ID upload and selfie checks). In fact, as of 2025, around 70% of UK business leaders prefer online-only banking for its convenience. Banks and fintech companies have responded by enabling end-to-end digital onboarding (also known as eKYC, or electronic Know Your Customer).

 

When you apply online, you’ll typically go through an automated onboarding flow. Expect to provide your personal and company details through a secure form and upload scans or photos of required documents (like a passport and proof of address). Advanced verification tech – such as biometric ID checks – means Know Your Customer (KYC) and anti-money laundering checks can be done remotely. For example, many providers let you scan your passport and then take a live selfie, with software matching your face to the ID. Your documents (ID, address proof, company certificates, etc.) are uploaded instantly rather than handed over in person.

 

Opening a business account online doesn’t mean no human oversight – it’s just done behind the scenes. The bank’s compliance team will review your application and may reach out if something needs clarification. In most straightforward cases, you won’t ever need to visit a branch or mail in paperwork. However, when might additional data or steps be required? If anything in your application triggers a question or falls outside normal parameters, the bank could ask for extra information. For instance, they might request more details about your business activities or source of funds if your industry is considered high-risk. Sometimes a quick phone call or video call is scheduled to verify certain details or ask a few follow-up questions – this is still done online, but it’s a human check to be thorough. As long as you promptly provide any requested documents or answers (for example, an explanation of an unusual transaction or an extra proof of address), the process remains largely online and smooth.

 

Bottom line: It is entirely feasible to open a UK business bank account online from start to finish. The key is understanding the digital process and being prepared to complete the necessary verification steps electronically. In the next sections, we’ll make sure you’re ready to meet all the requirements.

Requirements for a UK account: eligibility checklist

Before applying, it’s wise to ensure you meet the key requirements UK account providers typically have for business banking. Every bank sets its own rules, but most follow similar eligibility criteria. Here’s a checklist of what banks and fintechs in the UK usually expect:

  • Business type: You must have a legitimate business structure. In the UK, this could be a sole trader (self-employed individual), a partnership, or a registered company (e.g. a Limited Company or LLP). Your business should be properly registered or recognised: sole traders should be registered with HMRC for self-assessment, and companies/LLPs must be registered with Companies House. Note that limited companies and LLPs are generally expected to have their own bank account separate from any personal accounts. Sole traders and general partnerships aren’t legally forced to use a business account, but it’s strongly recommended for clarity and professionalism. Also, ensure you apply for the correct account type matching your business structure (e.g. don’t apply as a “limited company” if you’re actually a sole trader, or vice versa, as this mismatch can cause delays or rejections).
  • Age and personal role: The person applying usually must be an adult (18+ years old) and in an authorised role for the business. Typically, only the owner/proprietor or a director/partner of the business can open the account. Banks will verify your connection to the business. For example, a limited company account must be opened by a director (and sometimes all directors need to be named on the account). Ensure that you (and any co-applicants) meet the age requirement and hold the appropriate position to open the account on the business’s behalf.
  • Residency and company footprint: Most UK banks prefer if your business has a clear UK presence. This usually means the company is UK-registered and that at least the primary account holder (and often all directors/partners) are UK residents with UK addresses. This makes identity verification and compliance easier for the bank. That said, it is possible for non-UK residents to open a UK business account – especially with digital banks or e-money institutions – but expect extra checks. Some providers will accept non-UK directors or owners if you provide additional documentation or a plausible reason (and a few may require a higher initial deposit for foreign-resident owners as a show of commitment). In general, having at least one UK-resident director or a UK business address greatly simplifies things. If you’re an overseas founder, research which banks or fintechs explicitly cater to non-resident business owners before applying. Also, your business should have a UK footprint in terms of registration – if it’s a foreign company wanting a UK account, many high-street banks will not accommodate that unless you open a UK branch or meet specific criteria. In such cases, you’d likely turn to specialized international business account providers.
  • Good standing of business: Your business should be in good standing (not dissolved or in the process of being struck off). Many banks require that the company is active and sometimes even that it’s been trading for a little while. For example, some providers prefer the business to be a few months old or have some trading history, though others will accept brand new startups. Check if the bank has rules like “business must be at least 12 months old” – if so and you’re newer, look for a more startup-friendly option. Additionally, you’ll need to affirm that the business is not engaged in illegal activities and is fully compliant with any industry regulations.
  • Industry and compliance factors: Your company’s line of business matters. Banks have to assess the risk of each business account, and certain industries are flagged as high risk . If you operate in sectors such as gambling, adult entertainment, money services (e.g. currency exchange or remittances), cryptocurrency, online gaming, or arms trading, be prepared for stricter scrutiny. Some banks outright exclude particular industries in their terms – for instance, a bank might refuse accounts for crypto trading firms or overseas gambling companies. Likewise, if your business involves customers or owners in certain high-risk jurisdictions (countries under sanctions or with lax money-laundering controls), mainstream banks may decline the account. Compliance checks will also look at the source of funds and expected transactions. If your business will be receiving large international transfers or has unusual transaction patterns, you might face additional KYC/AML questions. The key is to be transparent about what your business does and ensure it’s a lawful, reputable operation. If you are in a regulated industry (e.g. financial services, gambling), make sure you have your licences or registrations in order – banks may ask for proof of these as part of the eligibility. Ultimately, there’s a bank account for almost everyone if you look hard enough, but you need to match with a provider that accepts your sector and risk profile.

Tip: Always check the specific eligibility page of the bank you intend to apply to. They often list their basic requirements (e.g. “applicants must have a UK residential address,” “all directors must pass credit checks,” or “not available to charities,” etc.). This can save you from applying to a bank that isn’t suitable for your situation. In summary, ensure your business is properly set up, you (the applicant) are qualified to open the account, and that your residency/industry fit within the bank’s accepted risk appetite. If one provider’s criteria doesn’t suit you, don’t give up – a fintech or alternative provider might be more flexible in exactly the areas a traditional bank is strict.

Documents you’ll need (quick checklist)

To open a business account online in the UK , you will need to submit various documents that prove your identity, address, and business details. Think of it as a KYC checklist: the bank must be sure you are who you claim, and that your business is legitimate. Here’s a quick rundown of the documents typically required:

  • Proof of Identity (ID): A valid government-issued photo ID for each key person on the account. This usually means a passport or UK driving licence (for UK residents), or an equivalent national ID for EU/EEA nationals. If multiple people are involved (e.g. for a company, all directors and anyone owning 25% or more shares), each person needs to provide ID. Make sure the name on the ID exactly matches the name on the application. Most online applications will have you upload a scan or photo of the ID, and often also require a live selfie or video as an additional identity check.
  • Proof of Address: Recent proof of residential address for each person applying (and often for each company director or partner, in the case of companies/partnerships). This is typically a utility bill, bank statement, council tax bill, or an official government letter, dated within the last 3 months. The document should show the person’s name and their UK address. For a business account, if the business has a separate trading address, you might also be asked for proof of that address (for example, a business rates bill, lease agreement, or utility bill in the business name). Again, ensure the addresses match exactly what you put on the application. If you’ve recently moved, use the most current proof and update the relevant records if needed.
  • Business proof and details: Documents that verify your business’s existence and activity. What you need here depends on your business type:
    • Sole traders: Since there’s no Companies House registration, banks will want to see evidence that you’re actively trading. Common documents include: an HMRC self-assessment registration or UTR letter , a VAT registration certificate (if applicable), or recent invoices, receipts or contracts that show you have business activity. Essentially, something official or transactional that ties you to the business name (even if the business name is just your own name) helps prove the business is real. If you use a trading name different from your own name, you might show a business insurance document or a simple “trading as” statement. It’s also helpful to have a brief description of your business (even a one-page business plan or summary) ready to explain what you do, in case the bank asks.
    • Limited companies (LTD) and LLPs: You’ll need your company registration details . At minimum, provide the Company Registration Number (CRN) and your Certificate of Incorporation from Companies House. Many providers will automatically retrieve your company’s info from Companies House during the application (since it’s public record), but you should have copies of official documents on hand. In addition, each director and significant shareholder will need to provide their ID and address proof as noted above. Some banks ask for a list of all shareholders or Persons of Significant Control (ownership >25%) – this is often covered in your confirmation statement or you can prepare a simple cap table. If your company is newly formed or has foreign owners, be prepared to provide a short business plan or an explanation of why you need a UK account . This might include outlining your main customers or suppliers, expected revenues, and how the account will be used (to reassure the bank that everything is legitimate). If the company has been trading, recent business bank statements (if switching from another account) or financial statements may be requested, though not always. In summary, incorporation documents and owner IDs are the core requirements for companies.
    • Partnerships: Provide the partnership agreement or, for an LLP, the LLP registration certificate , to prove the business’s formation and the partners involved. All partners will need to submit their ID and address proof, similar to company directors. If it’s a small general partnership without formal documents, the bank might want to see something like an HMRC partnership UTR confirmation or joint business transactions as evidence. Essentially, show who the partners are and that the partnership is active (e.g. any official correspondence or a signed agreement between partners). Each partner’s personal documents must be provided just like for sole traders/directors.
  • Additional documents (case-by-case): Depending on your situation, you might need a few extra items:
    • Proof of business activity or trading history: If your business is already running, having recent invoices, client contracts, or purchase orders can help demonstrate your expected account activity (and are sometimes explicitly requested for compliance, especially if your business is in an early stage or in a high-risk sector).
    • Source of funds/wealth: Some banks ask new businesses, especially those receiving large investments or run by foreign owners, for proof of source of funds. This could be a share purchase agreement, a loan agreement, or evidence of personal savings that will be invested. It’s not always required upfront, but be aware it could be queried during KYC checks.
    • Licences or permits: If your business requires a specific licence (for example, a gambling licence, an e-money licence, etc.), be prepared to show that if asked. Similarly, charities might need to show their charity registration.
    • Professional references or recommendations: Rarely, a traditional bank might ask for a reference from an accountant or previous bank, but this is uncommon nowadays for standard accounts, especially with fintech providers.
    • Initial deposit proof: If the bank has a minimum opening deposit or balance requirement, you might be asked to fund the new account shortly after opening or show you have the funds ready (this is more common with some traditional banks or if you negotiated a certain account package).

As a rule of thumb, make sure all scans or photos of documents are clear and legible . One of the biggest causes of delay is uploading a blurry passport scan or a cut-off utility bill – the compliance team will just ask you to re-send a clear copy, wasting time. Take the time to get good-quality images of each document before you start the application. It’s smart to have all these documents saved in a secure folder ready to upload; this way you can complete the online application in one go.

 

Finally, remember that banks are checking for consistency. The names on your ID, the addresses on your proofs, and the details of your business registration should all line up. If “John D. Smith” is on your passport but you registered the company as “John David Smith”, use the full name in the application form to avoid a mismatch. Little details matter in compliance.

Open business account UK online step by step

If you’re ready to get started, here is how to open a business account in the UK online, step by step . Follow these steps to navigate the process smoothly:

Step 1 – Choose the right account type and provider

The first step is to decide where to open your business account and what type of account best fits your needs. In the UK, there are various banking options, from traditional high-street banks to modern digital-only fintech platforms. Choosing the right account depends on your business operations – consider how you will use the account on a daily basis:

  • Local vs International Transactions: If your business mainly trades within the UK (paying UK suppliers, receiving GBP payments from UK customers), a standard business current account with UK local payment capabilities (Faster Payments, BACS, CHAPS) is essential. All UK banks offer this, but not all offer cheap international transfers. If you expect to send/receive a lot of international payments or hold multiple currencies, look for a multi-currency account or an account that supports foreign currency receipts. Some digital banks and EMI (electronic money institutions) provide GBP accounts along with EUR, USD, etc., under one platform – this can be very useful for international SMEs.
  • Fees and Costs: As a startup or small business, keeping costs low is important. Compare the monthly fees (if any) and transaction charges of different providers. Many challenger banks now offer free business accounts with no monthly fee, whereas traditional banks might charge £5–£10 per month after an initial free period. Check the fees for key services: sending payments (UK faster payments are usually free, but CHAPS or international SWIFT transfers might cost £15–£25 each), receiving payments (most UK incoming payments are free, but some accounts charge for international incomings), and foreign exchange rates (what markup do they add on currency conversions?). Also look at ATM or cash deposit fees if you’ll need those.
  • Transaction limits and scalability: Consider the account’s limits and features. Some fintech accounts can be opened quickly but might have initial limits on the amount you can transact until you build history. Ensure the account can handle your expected monthly volume and largest transaction size . For example, if you plan occasional large international transfers, check there’s no low cap that would hinder you. Also verify the account supports the payment rails you need (e.g. SEPA for Euro payments, SWIFT for international, etc.) – not all services provide access to every network. If you need merchant services or a payment gateway, you might prefer a bank that offers an integrated acquiring solution or easy linkage to one.
  • Cards and online banking tools: Almost all business accounts come with a debit card. If you have multiple team members, check if you can get additional cards or expense cards for employees. Look at the online banking interface and mobile app features: tools like invoicing, receipt scanning, accounting software integration (e.g. Xero, QuickBooks) can save you time. Many fintechs shine here with modern apps, whereas some big banks might be a bit more old-fashioned. Read reviews or try demos if available.
  • Provider reliability and support: Make sure the bank or provider is reputable and regulated . UK bank accounts at licensed banks come with FSCS deposit protection (up to £85k), whereas e-money institutions safeguard funds differently (not necessarily with FSCS – they hold your money in segregated accounts). Both can be safe, but it’s good to know. Also consider customer support quality – if you value phone support or a relationship manager, a high-street bank might suit you; if you prefer 24/7 in-app chat, a fintech could be better.

Do some research and perhaps shortlist a few providers. You might compare a traditional bank (like Barclays, Lloyds, HSBC, NatWest) vs a digital challenger (like Tide, Starling, Monzo Business) vs a global fintech (like Wise or Sends ). Each has pros and cons. The goal of this step is to pick the account that best fits your business needs and eligibility . Once you have decided on the provider, you’re ready to proceed with their online application.

Step 2 – Prepare the information for the application

Now that you know where you’ll apply, gather all the information and documents you’ll need for the application. Preparing everything in advance will make the online form-filling much quicker and help prevent mistakes. Here’s what to have on hand:

  • Business details: Have your company’s key details ready. For a limited company, this means your Company Registration Number , the exact registered company name , and the registered address as listed on Companies House. You should also know your trading address if it’s different. Partnerships should know their firm’s name and registration (if an LLP). Sole traders should be ready to provide their business name (if any) or just operate under their own name. Banks will also ask for the nature of your business – often in the form of a business category or SIC code (Standard Industrial Classification). Be prepared to write a short description of what your business does (one sentence is fine: e.g. “graphic design services” or “online retail of sporting goods”). Make sure this description aligns with any official records (for example, don’t describe your business as “consulting” if your registered SIC code is for “construction” – clarify any discrepancy in an optional note).
  • Personal details of owners: You’ll need the basic personal info for each person being added to the account (usually all directors or partners, and any shareholders with significant ownership). This includes full legal names , dates of birth, contact addresses, email, phone number, and citizenship or residency details. These must match their ID documents. If you have multiple owners, double-check spellings and get everyone’s details correct upfront – a minor typo in a name or an omitted middle name can cause verification issues.
  • Identification documents: As covered in the previous section, ensure you have clear scans or photos of each person’s ID (passport, etc.) and address proof ready to upload. Save them in an easily accessible folder (and in the format the bank accepts, usually .jpg or .pdf). It helps to label the files clearly (e.g. “JaneDoe_passport.jpg”) so you upload the right ones.
  • Financial and banking details: Some applications (especially for established businesses) will ask for financial info such as your estimated annual turnover or expected account activity. Be ready to provide estimates – for example, “expected annual turnover £100,000; about 30 transactions per month; mainly UK payments with some EU imports.” Giving a realistic picture of your expected account use can actually help the bank’s review. If the form asks for expected transaction sizes or main currencies, answer as accurately as you can. Don’t wildly overestimate to impress – be honest, as this profile may be used to monitor your account later. If you anticipate larger volumes in the future, you can mention it in a comments section or to the support team after opening. Some banks might also ask if you have existing business accounts elsewhere and why you’re opening a new one (especially if your company is older). Have a reasonable explanation (e.g. “Looking for lower fees” or “My previous account was with my old sole trader business, now I’ve incorporated”).
  • Ownership and tax details: Many applications will require you to list all owners/shareholders above a certain threshold (e.g. 25%). Have the ownership structure info ready – names of each significant owner and their percentages. If you have holding companies or complex ownership, prepare to disclose the ultimate beneficial owners. Also, know your company’s Tax Identification details: UK companies have a Corporation Tax UTR number, and VAT number if registered; sole traders have a UTR. These aren’t always asked at initial application, but it’s good to have them handy.
  • Business plan or supporting info (if new or unusual business): If your business is very new or doing something novel, consider writing a short summary of your business that you could provide if asked. Some fintech applications have a section to describe what your business does in a bit more detail – use it if available. Clearly state what product or service you provide, who your typical customers are, and how you make money. For example: “We sell eco-friendly home goods through our online store to UK customers. We expect ~200 orders a month with average order value £50, mostly via card payments.” Such clarity can preempt questions and shows the bank you have a legitimate venture.

Taking time to prepare these details before you log on to apply will save you from scrambling mid-application to find a document or remember a number. It also reduces the chance of errors. Many online applications allow you to save and resume, but some might timeout if you take too long. So having everything in one place means you can complete the form swiftly and confidently.

Step 3 – Complete the online application form

With your info ready, proceed to the bank’s online application. This could be on their website or via a mobile app. Fill out the application form carefully and completely. Typically, you will:

  • Create login credentials: Most providers will have you register an online banking login or an account on their system first. You’ll set up an email and password, and sometimes verify your email or phone number. Make sure to use a secure, unique password since you’re dealing with financial info.
  • Enter personal details: Input your personal information exactly as it appears on your documents. This includes your full name, date of birth, home address history (some forms ask for previous addresses if you’ve lived somewhere less than 3 years), contact details, and nationality. Be precise – e.g. if your address has a flat number or specific postcode, double-check it. Mistakes here are a common cause of verification hiccups.
  • Enter business details: Provide your company name, registration number, date of incorporation, and the business address. If you’re a sole trader, you’ll give your business name (or state it’s just your own name) and possibly your National Insurance number or UTR. The form may have lookup integration with Companies House – if so, select your company and the fields will auto-fill. Just review them for accuracy. You’ll also likely indicate your industry from a dropdown or list – choose the closest match.
  • Provide ownership info: The application will ask about owners/directors. You’ll need to input the details for each director, partner, or major shareholder as required. Some fintech banks allow you to simply share a link with additional directors for them to input their own details and documents securely. Others have you gather everything and submit together. Follow the process given. Ensure no owner is left out if they meet the criteria (e.g. don’t “forget” a silent partner with 30% shares – that’s a big red flag if discovered later, and grounds for rejection).
  • Answer compliance questions: Many applications include a section of questions like: “What will the account be used for?”, “Who are your main customers and suppliers?”, “Do you expect to send money overseas?”, “Which countries will you be transacting with?” and “Are you or any owners a politically exposed person (PEP)?”. Answer these honestly and succinctly. If you have foreign clients, list the countries. If you plan to use the account for specific purposes (e.g. “to receive online sales via our website and pay UK suppliers”), state that clearly. It’s better to give a bit of detail than to be too vague, as vague answers can trigger follow-ups. Also declare if any director or owner is a PEP (a politically exposed person, like a government official or related to one) or has been bankrupt/convicted of fraud, etc. These won’t necessarily halt your application, but hiding them definitely will when discovered.
  • Review and submit: Once all sections are filled, take a moment to review all information. Double-check spelling of names, numbers (like date of birth, company reg no, contact number) and ensure everything matches your documents. A small typo can lead to big delays as the bank will have to ask you to correct it later. It’s helpful to use an “internal checklist” – some people print the form or have a second person review before hitting submit. When you’re satisfied that everything is accurate and complete, submit the application.

After submission, you should receive a confirmation (on-screen and/or by email) that your application was received. Some digital banks may give an instant preliminary decision or next steps. In many cases, though, submission is just the first part – you will then be prompted to proceed with identity verification and document upload, which we’ll cover next.

Important: Resist the temptation to rush and “wing it” if you don’t have certain info on hand. Incomplete or incorrect applications are a top reason for delays and rejections. It’s far better to save your progress and come back later than to guess a figure or skip a required field. Remember, any inconsistency will likely be flagged by the bank’s system for manual review. Taking the extra minutes now can save days of back-and-forth later.

Step 4 – Verify your identity and business (KYC stage)

Once you’ve filled in the forms, the next step is the verification process . This is where you provide the documents we discussed earlier (ID, address proof, company documents) and go through any identity checks. In an online application, this step is usually integrated seamlessly:

  • Upload required documents: The system will list what documents are needed from you (and any other applicants). Typically, you will upload a photo/scan of your ID (passport or licence) and a proof of address . For multiple directors, each person will do this for themselves if they have separate logins, or you might have to upload files for each person. Many platforms allow you to simply snap a photo with your phone camera on the spot. Ensure good lighting and that all details are clear. If a document is multi-page (e.g. a PDF bank statement), be sure to upload all pages or the relevant page showing name and address. The application may also ask for your business documents here – e.g. you might upload your Certificate of Incorporation or partnership agreement, and any other evidence like tax registration or recent invoices. Follow the prompts and attach each file in the appropriate category.
  • Identity confirmation: Most modern providers use a biometric identity verification at this stage. Typically, after uploading your photo ID, the app or site will ask you to take a live selfie or a short video. You might be instructed to center your face and perhaps perform an action (like turning your head or reading out numbers) to ensure you are real and present. This is used to match your face to the photo ID and guard against fraud. It can feel a bit odd, but it’s a standard part of digital KYC. Make sure you do this in a well-lit environment and follow the instructions closely. If the system can’t match your face or the selfie is unclear, they might ask you to retry.
  • Document checks: After submission, the bank’s system (and compliance team) will verify the documents . They’ll check if the ID is valid (not expired, looks genuine), if the address proof is recent and matches the address given, and if the company documents are correct (for instance, matching your company name and number to Companies House records). They will also likely run your details through fraud and sanctions databases at this point. All named individuals (directors/partners) will be screened automatically against sanctions lists and politically-exposed persons lists – this is routine.
  • Additional verification (if needed): In many cases, if everything is straightforward, there’s no further action from you at this stage – you simply wait for approval. However, if something isn’t quite right, the provider may reach out. Examples: The ID upload was too blurry to read the passport details; or the address proof might be outside the 3-month window; or maybe they need more information about your business because the industry is high-risk. Often, you’ll get an email or an in-app message requesting what’s needed. For instance, “Please upload a second proof of address” or “Can you provide an invoice to demonstrate your business activity?” Don’t be alarmed – this is relatively common. It’s not a rejection, just due diligence. Respond as quickly as you can with the additional documents or info. If they ask for a clarification, provide a polite and clear explanation with any supporting docs. Quick responses can significantly speed up your approval.

This verification step is essentially the bank doing its required KYC and AML checks . All UK financial institutions must do this by law. The process is thorough but usually completed quickly when online systems are involved. Many digital banks automate large parts of this – for example, the ID scan and selfie might be verified by AI within minutes; address proofs might be auto-validated for date and name matching. Any flags then get looked at by a human compliance officer.

Tip: Keep an eye on your email (and spam folder) during this period, as well as the app’s notification section. If the bank needs something and you miss the message, it will delay your application. Some providers will call you if something is urgent or unclear, so be reachable on the phone number you provided.

Step 5 – Compliance review (KYC/AML) and approval

After you’ve submitted the application and all documents, the final hurdle is the compliance review . At this stage, the bank’s compliance team (or automated system) is reviewing your case in detail to ensure everything meets regulatory requirements:

  • What they check: The bank will confirm that all individuals have passed identity verification, that your company is valid and active, and that none of the parties are on any watchlists. They also assess the information about your business model and expected transactions to ensure there’s no immediate money laundering or fraud risk. For example, if you mentioned you’ll be dealing with high-risk countries or very large transactions, they might evaluate that more carefully. They may also run a credit check on the business or directors (some banks do a soft credit search to see if there are any insolvency or fraud flags on the individuals).
  • Possible follow-up questions: It’s not uncommon for the compliance team to ask a few follow-up questions at this stage if something in your application needs clarification. For instance, if your business activity is uncommon or your anticipated transaction volume seems very high for a new small business, they might email you asking for more context. Or if a director has an old default on a credit report, they might ask for confirmation that it’s resolved. Be prepared to answer any such queries promptly and truthfully. The quicker and more clearly you respond, the quicker they can move on. Many delays happen simply because an applicant takes a week to reply to an email asking for a bit more info.
  • High-risk considerations: As discussed, if your business or personal profiles hit certain risk triggers (e.g. industry type, foreign ownership, PEP status), the application might be escalated to a senior compliance officer for approval. This can add a bit of time. They may come back asking for things like a more detailed business plan , proof of a relevant licence , or details on your source of funds/wealth if large amounts are expected. This is routine for financial compliance – just provide whatever is asked, and your application can still proceed.
  • Communication during review: Many digital banks provide status updates. You might see “In review” on your app, or get an email like “Your application is being processed, this usually takes X days.” If the review is taking longer than expected, there’s no harm in politely contacting customer support to ask if they need anything else from you. However, avoid pestering too soon – give it the typical timeframe they advertise (often a few days) before chasing.

If all goes well, you will receive approval – usually via email saying “Your account is now open!” or similar. In some cases, you might even get a notification in the app that the account is ready before an email arrives.

Dealing with rejection: If, unfortunately, the bank decides they cannot offer you an account, they will usually notify you as well. Common reasons for rejection include not meeting eligibility (e.g. a non-UK resident applying to a bank that only accepts UK residents), missing or unsatisfactory documents, or the business falling outside their risk appetite (like a prohibited industry). If you are rejected, the bank may or may not give a detailed reason (often for legal reasons they provide a vague explanation). Don’t be discouraged – you can often rectify issues or try another provider. For example, if your documents were the issue, fix them and apply anew or with another bank. Or if a traditional bank rejected you due to industry, a fintech that caters to your industry might accept you. Always ensure you disclose truthful information; if you suspect an undisclosed factor (like a partner’s credit issue) caused the decline, address that before the next application.

Step 6 – Account activation and first use

Once approved, congratulations – you now have a UK business bank account! Here’s what typically happens upon activation and the first steps you should take:

  • Receiving account details: The bank will provide your new account details. For UK accounts, this means your sort code and account number , and often an IBAN (for international payments). Digital banks will display these in the app or online portal immediately when the account is live. You might get an email or PDF with a formal welcome letter including these details as well. Save or note down your account number and sort code in a secure place.
  • Debit card issuance: Most accounts come with a debit card . If you’re with a branchless bank or fintech, they will send your business Mastercard/Visa debit card to the mailing address you provided. It usually arrives within a few days up to a week (some even ship it via next-day post). For example, many accounts report delivering the card and details “within a few days” after approval. In the meantime, some providers give you a virtual card number in-app that you can use for online purchases or add to Apple/Google Pay. Note: If you don’t receive your physical card in the expected timeframe, contact the bank – it might have been lost in mail or sent to the wrong address if a mistake occurred.
  • Activate your card and online banking: When your physical debit card arrives, follow the instructions to activate it (usually either through the app or by making a first PIN transaction like an ATM balance check). Set up your card’s PIN if prompted. Also log in to your online banking and explore the features. It’s wise to change any temporary passwords and set up security options (many banks have two-factor authentication – ensure that’s enabled via your mobile or email).
  • Make a test transaction: It’s a good idea to test your new account by conducting a small transaction. For instance, you could deposit a small amount into the account from another account or via a card top-up if the service allows. This confirms that you can receive money. Similarly, try sending a small payment out (maybe pay a team member or transfer back to your main account) to ensure outgoing payments work. Verify that these transactions go through and that they appear correctly on your statement. This also helps familiarize you with the process of using the account interface.
  • Set up account features: Depending on the features of your new account, you might want to set up things like payment templates (for regular suppliers), direct debits (if you need to pay bills from this account), or integration with accounting software. If the account offers mobile banking , download the app on your phone and log in. Enable notifications for payments – this way you get an alert for every transaction, which is useful for security and tracking cash flow.
  • Check limits and raise issues early: In your account settings, note any initial limits. Some fintech accounts have a default incoming/outgoing transaction cap for new users (e.g. you can only send £10k per day until you request an increase). If these limits will impede your business, contact support to request higher limits – often they will accommodate if you provide additional info or once you have some transaction history. Also, if you spot any errors in your account details (like the business name spelling, or a missing secondary user you expected), inform the bank now to get it corrected.
  • Compliance follow-up: Even after activation, sometimes the bank might ask for a bit more info once you start transacting, especially if your actual transactions differ greatly from what you described. This is normal ongoing compliance (for example, your first payment comes from a country you didn’t mention – they might just ask what it is). As long as you use the account for legitimate business and stay within expected activity, this should be minimal.

At this point, your UK business account is up and running, fully functional for sending and receiving money, and you can concentrate on using it to run your business.

Every provider’s process will have its own small quirks, but by following these six steps, you’ve covered the journey from start to finish. You chose the right account, prepared thoroughly, applied carefully, passed checks, and got activated. Well done!

How long does it take and what can slow you down?

One of the most common questions is how fast can I get my business account open? The timeline can range from minutes to weeks , depending on the provider and your specific circumstances. Here’s what to expect in general:

  • Typical timelines: Many online-focused banks and fintech providers advertise very quick onboarding. In the best case, you might complete the application and verification in a single sitting and have your account approved on the same day . For example, some digital banks can verify your ID and approve an account within 24–48 hours. It’s not unheard of to sign up in the morning and have an account number by the afternoon for simple cases. On average, though, expect a few days from application to fully open account for most fintechs. Traditional high-street banks usually take longer – often 1 to 2 weeks is normal, and it can stretch to 3–4 weeks if there’s a backlog or additional checks. The UK government has noted that in complex cases (especially businesses with foreign ownership or very high risk factors), opening a full business account can take up to 4–12 weeks . That is on the slower extreme, usually involving multiple rounds of checks. For most small UK-based businesses, count on something like a few days to a week or two.
  • Immediate access vs final activation: Some fintech providers might give you conditional account details almost immediately (for example, a sort code and account number to start receiving funds) while they finish some background checks. Just remember that until final approval, your account might have restricted functionality. Traditional banks often wait until all checks are done before giving you anything. When planning your business finances, don’t assume you can start transacting the same day unless the provider explicitly enables it and you’ve completed all steps.

Now, what can slow you down ? The process can be very fast, but a few common issues often cause delays:

  1. Document problems: The number one culprit is usually incorrect or low-quality documentation. For instance, if you uploaded an expired ID or a blurry address proof , the verification will fail and the bank will have to ask you for a new one. Likewise, if the name or address on your documents doesn’t exactly match what you put in the application, the system will flag it. Always use up-to-date documents (less than 3 months old for proofs of address) and double-check details. If your passport name is “Jonathan Smith Jr.” do not type “John Smith” in the form – consistency is key. Any mismatch will require manual review and follow-ups, adding days.
  2. Address mismatches: Address issues are so common they deserve special mention. Maybe you recently moved and your ID has your old address, or your utility bill is in your spouse’s name – these scenarios can cause the bank to pause. They need a clear trail of verification. If your addresses don’t line up, be proactive: provide a signed tenancy agreement or an official change-of-address letter as an additional proof. If the business’s trading address differs from registered address, consider providing evidence of both up front to preempt questions. Ensure the format of addresses is consistent across documents (it sounds trivial, but “Unit 2, 14 High Street” vs “14 High St Unit 2” can confuse automated checks).
  3. Unclear business activity: If the nature of your business is not immediately clear, the bank may slow down to understand it. Applications that simply state “consulting” or “services” without detail might raise eyebrows, especially if your company name is abstract (e.g. “ABC Solutions Ltd”) and provides no clue. The reviewer might wonder, consulting in what? for whom? If they have to ask you to clarify, that’s extra time. To avoid this, provide a concise but specific description in the application (there’s often a section for it). As mentioned earlier, stating your sector, main product/service, and typical customer base can help. If you’re a brand new company with no trading history, it can also help to mention your professional background or why you started the business – anything that gives context. Remember, from the bank’s perspective, an account that will be used for unspecified or highly unusual transactions is a risk. Your job is to paint a reasonable, legitimate picture of your enterprise.
  4. Additional compliance checks: Some things can slow you down that are beyond your control. If a director has a very common name that accidentally matches someone on a sanctions list, the bank has to do extra investigation to confirm identity (you might be asked for a certified copy of a document, for example). If one of the owners is not a UK national or has addresses abroad, the bank may need to perform overseas KYC checks which take more time. High-value accounts (if you indicated very large flows) can trigger enhanced due diligence – they might want to see proof of large contracts or the source of initial funds. These aren’t mistakes per se, just factors that lengthen the timeline. The best you can do is respond quickly to any queries and provide any extra documents they request.
  5. Provider’s internal process: Occasionally, the delay is simply on the bank’s end – perhaps they have many applications to process or a smaller compliance team. Digital banks usually handle volume well with automation, but a traditional bank’s queue could be long. If you have a target date (e.g. needing the account by a certain deadline for a client payment or company launch), consider applying well in advance or even applying to two providers (and then closing one later) to hedge your bets.

Common mistakes (and how to avoid them)

Even with the best guidance, there are some frequent mistakes business owners make when opening accounts online. Here are the top ones to watch out for – and tips on how to avoid them:

  • Applying for the wrong type of account or business category: A classic mistake is choosing the incorrect account application for your business structure. For example, someone might register as a sole trader on the bank form even though they have a limited company – this leads to a mismatch in documentation and will likely get the application rejected or require a fresh application. Similarly, using a personal account application for business funds is a mistake (some try this to skip paperwork, but it violates terms). How to avoid: Always select the account type that matches your legal status. If you incorporated a company, go for a business account for companies and be ready to provide company documents. If you’re a sole trader, many banks have a specific “sole trader business account” option – use that. This ensures the requirements align. Also, check the provider’s acceptance criteria for your business form; don’t try to fit a square peg in a round hole. If a bank doesn’t support your entity type (say, some fintechs might not support charities or certain partnership types), simply find one that does, rather than hoping to sneak through. This also extends to choosing a provider that fits your risk profile – as noted earlier, not all banks accept all industries or non-resident owners. Applying to a bank that explicitly doesn’t work with your type of business is a wasted effort. Do your research first and only apply where you’re eligible.
  • Mixing personal and business finances: This mistake often happens after the account is open, but it’s worth mentioning because it can lead to trouble. Using your business account for personal expenses (or vice versa, using a personal account for business transactions) can create compliance issues and accounting confusion. Banks monitor business accounts for appropriate use; if they see a lot of personal spending (like grocery and Netflix charges from a business account), it might raise questions. Likewise, a personal account being used heavily for business can be flagged or even frozen for breaching terms. How to avoid: Keep a strict separation. Only use the business account for business-related income and expenses – pay yourself a salary or drawings to your personal account, then do personal spending from there. Not only does this keep the bank happy, it also makes bookkeeping and tax filing much easier. Many sole traders start out using a personal account, since it’s not illegal, but it’s highly recommended to switch to a business account as soon as possible to maintain clear records. And once you have that business account, maintain its integrity. If you need to buy a personal item, transfer funds to yourself first rather than directly from the business card. This discipline will save you headaches and is viewed favorably by banks and HMRC alike.
  • Not having a clear transaction profile (unprepared for questions): Some entrepreneurs apply for an account without thinking through the “profile” of their business – in other words, the kinds of transactions that will be going through the account. If you can’t clearly explain your business model or anticipated transactions, it could come across as suspicious or get your application put on hold. How to avoid: Before applying, sketch out your expected transaction profile. For example: “We expect to receive around 50 payments per month from customers via our card processor, payouts from Stripe weekly, and we’ll pay suppliers via bank transfer bi-weekly.” Know roughly what your average transaction size will be (e.g. customer payments of £200 each, supplier payments of £5,000, etc.) and whether they will be domestic or international. During the application or any follow-up, be ready to share these details. As noted, providing a brief overview of expected volumes and markets can help reviewers understand your account usage. An “unprepared” profile often shows up when a bank asks a question like “What do you expect your main incoming payments to be?” and the applicant responds with a very vague or unsure answer. That doesn’t inspire confidence. It’s far better to say “Our main income will be monthly subscriptions from UK customers (around £10k/month in total), and occasional project fees from EU clients” than to say “Not sure, we’ll see how it goes.” The latter might make the bank hesitate to approve. So, have a plan and articulate it clearly.
  • Weak evidence of business activity: This ties in with documents – especially for new businesses, not providing proof that your business is real and active is a mistake. If the bank can’t tell whether your business actually exists (no invoices, no online presence, etc.), they may delay or reject the application, thinking it’s a shell or might be used for fraud. How to avoid: Even if you’re just starting, try to gather some evidence of your business activity. This could be a copy of a contract you’ve signed with a client, a couple of sample invoices you’ve issued, or an online footprint (like a simple website or LinkedIn page for your business). Many banks do a quick online search of your business name as part of due diligence. If they find nothing, they rely only on your word. Including a note like “see our website at ___ for more info” can be helpful. If you haven’t made any sales yet, be ready to explain your business plan and first expected transactions. Show that you have plans to trade (maybe you have quotes or letters of intent from potential customers). The key is demonstrating legitimacy and intent to do real business, not just open an account for vague reasons.
  • Errors and inconsistencies in the application: Rushing through the form and making typos, or forgetting to update a pre-filled field, is a very common mistake. We covered this in the step-by-step, but it’s worth stressing. Something as small as a one-digit error in your postcode or transposing letters in a name can cause the bank’s automated checks to fail. How to avoid: Take your time with the application and double-check everything before submission. If possible, get someone else to review your entries. Also, consistency is crucial: use the same formatting of your name across all documents and the form, ensure your addresses match letter-for-letter with your proofs, etc. If your documents show “Road” do not abbreviate to “Rd.” on the form; small differences can confuse matching algorithms. Many mistakes can be caught by careful proofreading. It can also help to prepare by writing out key info beforehand (as suggested in Step 2) so you can copy-paste accurately instead of typing from memory.
  • Ignoring fees and limits when selecting the account: Sometimes, in the excitement to get an account, people forget to evaluate the cost structure and capabilities of the account. This isn’t a mistake in the application process, but it can lead to dissatisfaction or needing to switch accounts soon after. For instance, you might open an account that was quick to get, but later find out it charges high fees for outgoing transfers or doesn’t support international payments which your business needs. How to avoid: Do your homework during Step 1 (choosing the account) . Compare fee schedules and feature lists of at least a couple of options. If one account has no monthly fee but higher transfer fees, crunch the numbers based on your expected usage to see which is more cost-effective. Look at things like foreign exchange rates, ATM fees, and deposit fees if relevant. Also check any account limits (like maximum transaction amounts or caps on the number of transfers per month) so you won’t be caught by surprise later. It’s much better to know these details before you apply, rather than after you’ve gone through the effort of opening the account. We’ll discuss costs more in the next section, but as a mistake to avoid: don’t just jump at the first option without ensuring it suits your business’s needs in the long run.

Cost and fees: what to check before you apply

Opening a business account isn’t just about getting approved – you should also be mindful of the costs and fees associated with the account. Different banks and account types have varying fee structures, so it’s important to compare and know what you’re signing up for. Here’s a checklist of cost factors to consider before you hit “apply”:

  • Monthly or annual account fee: Some business accounts charge a fixed monthly fee just to maintain the account. This can range from zero (many modern fintechs offer free business banking with no monthly charges) up to £10–£15 per month or more with traditional banks or premium accounts. Sometimes banks offer an initial free period (e.g. free for the first 12 or 18 months for startups, then fees apply). Check if there’s a fee holiday, and what the fee will be afterward. Decide if the features you get are worth that cost. For very small businesses or side hustles, a no-monthly-fee account might be preferable.
  • Transaction fees (UK payments): Look at the cost of making and receiving payments in GBP. Many accounts offer unlimited free UK Faster Payments (the standard instant bank transfers within the UK) – fintechs especially advertise free domestic transfers. However, some banks might limit the number of free transactions per month or charge for certain types of transfers. BACS payments (the 3-day bulk payments often used for payroll) are usually free or low-cost, but CHAPS payments (same-day high-value payments) often incur a fee (commonly around £20–£30). If you’ll never need CHAPS, not a worry; if you do occasional large transfers (like a property purchase), factor that in. Also, check if there’s a fee for direct debit transactions (usually not for paying direct debits, but some accounts charge for setting up direct debit collections).
  • International payments and FX: If you plan to send or receive money internationally, scrutinize the foreign transaction fees . There are usually two components: a flat fee per payment and a foreign exchange margin. Traditional banks often charge £15-£25 for an outgoing international wire (SWIFT), plus a markup on the exchange rate (perhaps 2-3%). Challenger banks and fintechs often have much cheaper international transfers or even use mid-market exchange rates with a small percentage fee. For receiving international payments, some banks charge a fee (£5-£10) or the sending bank’s charges may be passed on. If you’ll deal in multiple currencies, consider an account that provides local accounts in those currencies or low FX fees. With some providers (like Wise, Revolut Business, or Sends ), you can hold balances in USD, EUR, etc., and avoid converting every time. Make sure to compare the exchange rates – a “no fee” transfer could still be expensive if the rate is poor. Look for transparent FX rates.
  • Card fees: Almost all business accounts will come with at least one debit card. Check if there’s any cost for the card itself – issuance is usually free for the first card, but additional cards might have a small fee. Look at ATM withdrawal fees (some fintechs allow a certain amount free, then charge a percentage or flat fee). If you travel, check foreign ATM and transaction fees on the card. Also see if there are any fees for card payments – usually not, but for credit cards or special usage there might be. If your business needs employee expense cards , see if the provider charges per additional card or a monthly fee for expense management features.
  • Cash and cheque handling: This may or may not matter to you depending on your business. Many digital accounts have limited ability to handle cash or cheques . If you need to deposit cash regularly, see if the account allows it (some fintechs partner with the Post Office or PayPoint for cash deposits, often charging around 0.3%-1% of the amount). Traditional banks obviously allow cash deposits at branches, usually free up to certain limits. Cheque handling is another consideration – can you deposit cheques via a branch or mail? Is there a fee? Cheques are declining but still used in some sectors. If you’ll never use cash or cheques, you can ignore this; if you will, factor in those costs.
  • Interest and overdrafts: A few business accounts pay interest on balances , but that’s relatively rare (interest rates for business current accounts are usually low). If earning interest is important, you might need a separate savings account or a provider that offers a tiny interest rate. On the flip side, if you require an overdraft or credit facility, check whether the account offers one and what the interest or fees are. Many fintechs do not offer overdrafts on business accounts, whereas high street banks might if you have a good credit score. Overdraft interest rates could be anywhere from 5% to 15% annual (often expressed as a monthly fee plus interest). Also watch for unarranged overdraft fees if you accidentally go negative without an agreement.
  • Other service fees: Look at the bank’s fee tariff for any other fees that might apply, such as:
    • Audit letters (if your accountant needs a bank letter, some charge £25+ for this).
    • Account closure or transfer fees (usually none, but check).
    • Replacement cards (lost card replacement might be free first time, then charged).
    • Refusing a payment due to insufficient funds (some banks charge for bounced payments).
    • Multi-currency accounts: fees for converting currency or holding accounts in different currencies.
    • Integration or API access fees (for advanced users who might use banking APIs – mostly not an issue for standard use).

Essentially, you want to compare the full fee schedule of any accounts you’re considering. Don’t just look at the headline “free account!” marketing – read the details. A good approach is to map out your expected usage (e.g. X number of domestic payments, Y international, Z cash deposits, etc.) and then calculate what each bank’s fees would total in a month. This will make it clear which account is cheapest for you. Sometimes a slightly higher monthly fee might be worth it if all transactions are included and you do a lot of them; other times a free account is better if you do very few transactions.

 

Also consider non-monetary costs: for instance, if one account doesn’t support a payment method you need, that’s a cost in terms of hassle or lost business. Always ensure the account aligns with your operational needs (as we discussed in Step 1).

 

One more thing: keep an eye on fee changes . Banks can change their fees, but they must notify you (usually with 2 months notice in the UK for personal accounts, similar courtesy for business accounts). If you open an account because it’s free now, be aware it could introduce fees later – staying informed will allow you to switch if needed. The good news is that competition among business accounts in the UK is strong, and many providers are continually improving their offerings and keeping fees low to attract SMEs.

Why choose Sends for your business account?

When it comes to online business banking, Sends is one of the modern providers that aims to simplify things for entrepreneurs. While this guide is brand-neutral, we’ll highlight a few situations where Sends might be a particularly good fit. (Sends is a UK-based digital financial services provider, and here’s how it stands out.)

  • You need a multi-currency account for international business: Sends offers multi-currency accounts with local UK, EU, and US account details. If your business deals in GBP, EUR, USD (or beyond), you might benefit from having one platform to hold and exchange currencies. It’s ideal if you invoice overseas clients or pay international suppliers, as you can send and receive money globally via SEPA, SWIFT, and UK Faster Payments from the same account. Sends might suit you if you want to avoid juggling separate bank accounts for different currencies.
  • You want fast, fully online onboarding: If speed and convenience are your priority, Sends advertises a quick digital sign-up – you can potentially open an account in under 48 hours (sometimes even faster). For a time-sensitive start (say you just incorporated a company and need an account immediately), this is a big plus. Sends might suit you if you need to get up and running quickly without waiting weeks for a traditional bank’s approval.
  • You’re a non-UK founder or have an international team: Sends is relatively friendly to non-UK residents who need a UK business account. While many big banks insist on UK residency for all directors, Sends (being an e-money institution) has more flexibility in onboarding overseas owners (within the limits of compliance). If you’re based abroad or have co-founders in different countries, Sends might suit you if you’re struggling to find a bank that will accept your application due to residency issues.
  • Transparent pricing and no surprise fees: Sends has a transparent pricing model – for example, it has no monthly account fee on its standard plans and clearly listed fees for specific services on its Pricing page. If you value knowing exactly what you’ll pay (and, in many cases, enjoying fee-free everyday banking), this is a benefit. Sends might suit you if you are cost-conscious and want to avoid the typical £5-£10 monthly fees that many banks charge for business accounts.
  • Integrated online payment solutions: In addition to banking, Sends provides related financial services like business account features for online payments and even Internet acquiring (online card payment processing for your website). If your business also needs a solution to accept customer card payments or e-commerce transactions, having it under the same roof can be convenient. Sends might suit you if you prefer an all-in-one solution where your bank account and payment gateway are connected for easier fund flows and management.
  • Modern platform with tech-friendly features: As a digital-native service, Sends offers a user-friendly web and mobile interface, instant notifications, and potentially integrations (for accounting software or API access for developers). If you are tech-savvy or simply appreciate a slick banking app, you may appreciate the experience. Sends might suit you if you’re frustrated with clunky old banking portals and want something designed for the modern user.

Of course, the best choice depends on your specific needs, and it’s wise to compare a few providers. But if the scenarios above resonate – international operations, need for speed, no UK residency, low fees, or integrated payments – then Sends could be a compelling option to consider for your business banking.

FAQ

How to open a UK business bank account online?
To open a UK business bank account online, start by choosing a suitable bank or fintech that offers online business accounts (ensure you meet their eligibility criteria). Then, complete their online application form with details about you and your business, and upload the required documents (typically photo ID and proof of address for owners, plus business registration documents). You’ll go through an electronic identity verification – usually sending a selfie and ID scan – instead of an in-person check. Once you submit the application, the bank will perform KYC/AML checks. If all is in order, you’ll get approval, receive your account number and sort code, and often a debit card by post. The key steps are: research and pick a provider , fill out the online form accurately , submit your identification documents , and then wait for confirmation (which can be as quick as a few hours or a couple of days for many online-focused banks). In short, it’s a fully digital process – no branch visit needed – as long as you prepare the necessary information and paperwork in advance (refer to our step-by-step guide above for details).

 

Can a sole trader open a business account online in the UK?
Yes, a sole trader can open a business bank account online in the UK. In fact, many banks and fintechs have specific account offerings tailored for sole traders (sometimes called “sole trader accounts” or just a standard business account where you indicate sole proprietorship). While sole traders aren’t legally required to have a separate business account, it’s highly recommended to do so. Using a dedicated account for your business finances keeps your records clean and makes accounting easier (not to mention it looks more professional to clients). The process for a sole trader is similar to that for a limited company, except you won’t need company incorporation documents. Instead, you’ll provide your personal ID, a proof of address, and often some evidence of being in business (like your HMRC Unique Taxpayer Reference letter or a recent invoice) to prove your trading activity. You can apply online with most major banks or newer online banks – just be sure to select “sole trader” or “individual/sole proprietor” as the business type in the application. The bank will still perform KYC checks on you, but there are fewer hoops compared to a company (no multiple directors to verify, etc.). In summary: yes, sole traders can and should open a business account, and it’s straightforward to do online with the right documents at hand.

 

What are the requirements and documents for online verification?
The requirements and documents for online verification of a business account largely revolve around confirming your identity and your business’s legitimacy. You will need to provide proof of your identity , such as a passport or driving licence (scanned or photographed). You’ll also need a proof of address dated within the last 3 months (like a utility bill, bank statement, or tax letter) in your name. If opening the account for a company or partnership, you’ll need the business’s registration documents – for example, a Certificate of Incorporation for a company or a partnership agreement for an LLP. Additionally, you should be prepared to show evidence of business activity: this could be recent invoices, a tax registration or VAT certificate, or a simple business plan describing your operations. Online verification also involves a live check – typically you will be asked to take a selfie or short video through the bank’s app or website, which is matched to your photo ID for identity confirmation. In summary, the bank needs to verify: (a) who you are (ID + selfie), (b) where you live (address proof), and (c) that your business is real (company or trading documents). As long as you have these basics ready and they’re clear and valid, you’ll fulfill the requirements for online verification.

 

What if I don’t have UK proof of address?
If you don’t have a UK proof of address, opening a UK business account becomes more challenging but not impossible. Most UK banks require at least one account holder or director to provide a UK residential address proof. If you’ve just moved to the UK or are applying from overseas, here are a few tips:

  • Use alternative documents: Banks sometimes accept alternative proofs, such as a letter from a UK government agency, a council tax bill, or a solicitor’s letter confirming a property purchase or tenancy (if you’ve very recently relocated). Some fintechs might accept an HMRC self-assessment welcome letter or a UK mortgage statement. Check the bank’s list of acceptable proofs – it’s broader than just utility bills.
  • If you’re non-resident: Look for banks that explicitly cater to non-UK residents. A few digital banks and EMIs will allow an overseas address for the application, but they might ask for a reason why you need a UK account and extra documents (like a proof of address in your home country and a UK business connection). As noted, having a UK-based director or partner can satisfy the requirement if you appoint someone you trust.
  • Virtual office vs personal address: Note that a business’s address can be a virtual office or registered office service, but your personal address for KYC needs to be where you actually reside. If you truly don’t have any UK address, you will likely need to use a provider that allows non-UK resident sign-ups. For instance, some international business account services (like Wise Business or Payoneer) might be options, though they are not traditional banks.
  • Build address history if possible: If you’re planning to be in the UK long-term, consider getting some proof of address as soon as you can – e.g. open a personal bank account or get on a utility bill – as this will make things easier.
  • In short, lacking UK address proof limits your choices to more flexible fintech providers. Be prepared to provide your foreign address proof and extra ID, and possibly endure a bit more due diligence. Always check the account provider’s requirements – some specifically say all directors must be UK residents, in which case don’t waste time applying there. Instead, seek out an alternative that matches your scenario.

 

What happens after approval?
After you’re approved for a business account, the bank will formally set up your account and you can begin using it almost immediately. You’ll receive your account details – typically the sort code and account number (and IBAN, if applicable) – either by email or via the online banking portal. Many providers will show the new account in your online dashboard as soon as it’s active. Within a few days, you’ll also receive a welcome pack or email outlining key information and terms. If a debit card is included, it will be dispatched to your mailing address; delivery times vary but usually it arrives in 3-5 business days (some banks quote up to 7-10 days). Once you have the card, you might need to activate it (following the instructions, which could be through the app or by doing a PIN transaction).

After approval, you can start funding the account – for example, you might transfer in an initial deposit or update your invoicing instructions so clients pay into the new account. It’s wise to do a small test transaction as mentioned earlier, to ensure everything works. Additionally, post-approval, you should explore the online banking features: set up any payment templates you need, add additional users (if you have a co-director or accountant who needs access), and familiarize yourself with setting up payments. Essentially, after approval, the account is live – you can send payments, receive money, and otherwise operate your business finances through it. The bank may send periodic tips or requests (for instance, some will ask for a review after a few weeks or might request additional info once you hit certain transaction volumes – these are part of ongoing compliance). But if you’ve provided everything correctly, often there’s nothing more formal to do. Just maintain good standing: use the account responsibly and keep an eye out for any communications from the bank. Congratulations – you’ve successfully opened your UK business account online and can now reap the benefits of streamlined business banking!

Conclusion

Opening a business account online in the UK is a straightforward process when you know what to expect and how to prepare. In this guide, we covered the journey from checking your eligibility and gathering documents, through the step-by-step application and verification process, all the way to activation and first use of your account. The key takeaways are: choose the right banking provider for your needs, pay attention to detail in your application, and be prompt in providing any extra information. By doing so, even a first-time founder can avoid common mistakes and have their account up and running quickly.

 

In today’s digital age, managing your business finances shouldn’t require mountains of paperwork or waiting in line at a branch. If you’re ready to open a business account UK online , why not take the next step? Ready to open your account? You can begin the process right now with online providers – for example, with Sends you can apply online in minutes. Whichever bank you choose, ensure you have your documents prepared, follow our checklist, and you’ll be well on your way to smoother business banking. Good luck with your application, and here’s to your venture’s success with its new UK business account!

Read also

post_preview

Sends at FiNext Dubai 2026: AI, trust, and the future of fintech

On 11 February, fintech leaders, regulators, and investors gathered in Dubai for the 8th edition of FiNext Awards & Conference – a one‑day, high‑impact event focused on the future of finance. Sends was honoured to be part of the conversation and even more honoured to leave with a significant recognition.

18.02.2026

post_preview

Which type of business account to choose in the UK

Choosing the right type of business bank account in the UK depends first on your business structure. The needs of a sole trader (self-employed individual) differ from those of a limited company (LTD), and “freelancer” can fall into either category depending on how you operate. In this guide, we’ll clarify the differences and help you decide which account to open. We’ll also cover what you need to open a business account online, common requirements and documents, and how services like Sends can help UK businesses manage their finances.

 

16.02.2026

post_preview

Alternatives to a UK Business Bank Account

 Many UK founders and SMEs are frustrated with traditional bank accounts and wonder if there’s an alternative to a UK business bank account that better fits their needs. This guide explores non-bank platforms – what they are, who they’re for, how they compare (e.g. Wise Business vs UK bank account), and how to open a business account without a bank in the UK. We’ll be practical and balanced, highlighting benefits and limitations.

 

26.01.2026

5 ways to budget using your SENDS account

logo